FAQ: Podo - The First Stick and Shoot Camera: The Sequel
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

I'd like to place a bulk order of a custom amount. How can I contact you?

Please email Jae at [email protected].

Last updated: September 12, 2016 10:54

I love Podo!

We love you too!

Last updated: September 12, 2016 10:54

How do multiple Podos sync and what can I do with more than one?

Your phone can connect up to 6 Podos simultaneously with Bluetooth low energy, so the phone can send them all one signal at the same time to capture a photo. You can also switch between live video feeds between them on your phone, if you want to check the different perspectives and make sure they’re positioned correctly.

One application is setting them in a ring to shoot inwardly at a scene from all angles. Or, you can set them in a ring together and shoot outwards for a panorama style photo! You can stitch these photos with software on your computer.

Or, if you have a party or event, you can set them up on the walls around the room and have them do a time lapse together, for a candid way to document what goes on.

Last updated: September 15, 2016 11:46

Does Podo come in other colors?

This generation Podo comes in only Podo Blue. The other colors are from last year’s model.

Last updated: September 12, 2016 10:11

Can I connect Podo to my PC to transfer photos/videos?

Yes! When Podo is plugged into a computer it acts like a normal USB drive. You can transfer files, delete them, or even just use it to carry other files around.

Last updated: September 27, 2016 10:56

Is Podo waterproof?

No, you cannot submerge Podo. However, it should be resistant to splashes while the back flap is closed.

UPDATE: we now have a waterproof case available as a stretch goal!

Last updated: September 27, 2016 10:56

Do I have to replace the sticky pad after use?

No, you can simply wipe the pad with water to clean it! Please keep the pad away from wet paint, glue, or any other substance that will seriously gum it up that can’t be wiped away with water. However, we have had luck using rubbing alcohol to clean up the pad.

Last updated: September 12, 2016 10:54

Where can Podo stick?

The smoother, the better! However, Podo sticks to things as rough as rough concrete, tree bark, all sorts of things! Sticking it around is part of the fun :)

Last updated: September 12, 2016 10:54

How long does one battery charge last for?

Podo should last up to 1,000 photos on one charge, depending on how much you use the live preview in between. Podo can also sleep for about 2 weeks in between charges in low energy mode. For video, it can record about 1.5 hours from a full charge.

Last updated: September 28, 2016 11:33

How long can I record video for? Time lapse?

At 720p at 30fps, 8GB of memory can hold around an hour of video. At 480p, it can record around 2 hours at which point you’d need to plug Podo in so the battery doesn’t run out.

From our comments section:

1) Minimum lapse interval is 4 seconds. If the Podo is shooting this quickly, it is not shutting off so battery life will be as if it is recording constantly–1.5 hours or 1,000 photos. 2) If the interval is longer and allows the Podo to sleep, say every 1 hour, Podo should shoot for around 5-7 days. 3) If you plug Podo into a power source while you do time lapse, there will be no battery life limit. In this case, the 8GB storage will be the factor, and will hold maybe 5,000 5MP photos to be safe, but possibly more like 7,000.

Last updated: September 28, 2016 11:33

Can I use Podo while it's plugged into a power source?

Yes! Although if you plug it into a PC and it’s acting as a USB drive, you must eject the drive first or unplug it. If you plug it into a wall or portable charger, it will work just like it’s running on a battery. It will not damage the battery or Podo in any way.

Last updated: September 15, 2016 11:15

How do I enter my shipping address/Choose my accessories?

We will send a survey after the campaign concludes that will collect this information. For now, to add accessories simply $5 per item to your pledge amount, and you can choose which ones you’d like later.

Last updated: September 12, 2016 10:54

Does Podo ship to my country?

Yes! We ship world wide. However, there may be additional VAT or duties you may need to pay when Podo arrives. We do not charge you for this or handle this for you.

Last updated: September 12, 2016 10:54

Can I add to my pledge amount to order more early bird or Christmas delivery Podos?

I’m sorry but you cannot add Podos by adding to your pledge, and the Early Bird reward level price is one per customer! Even if you order two Early Birds to the same address with different accounts, each will incur it’s own shipping charge as they are handled as separate orders.

To elaborate further, here is an abridged response we gave to a curious backer:

We don’t allow this because we have a set amount of units we already ordered from the factory for Christmas (which was as many as we could afford). If backers adjust their pledges arbitrarily within the levels, we will not be able to track and limit the inventory, and we may be stuck in a position where people expect more units before Christmas than we are able to deliver.

Our option at this point is to rush a larger order with the factory and open up new pledge levels, but until we raise a larger amount we won’t have the cash for that payment. If the campaign continues to grow, we will announce it as a stretch goal!

Last updated: September 24, 2016 10:25

Do you accept returns?

Every pledge is critical for the project to succeed, so we cannot afford refunds like a traditional store. However, if you encounter manufacturing defects with your Podo, we will replace or repair it for free under our 6 month warranty. Thank you for your understanding.

Last updated: September 12, 2016 10:54

Does Podo support live streaming?

No, Podo does not integrate with live streaming platforms. The live preview is more for setting up the shot rather than broadcasting, and it is a limitation of Bluetooth connection speeds rather than our software.

Last updated: September 12, 2016 11:29

Will Podo be used as a spy device?

Unfortunately bad people are out there, but we made design choices that make it difficult for Podo to be abused, especially compared to the spy cameras that already exist out there.

The LEDs always stay on and indicate recording, the device is brightly colored and conspicuously shaped, and it works in Bluetooth range so the operator needs to be there. Only trusted phones can connect to Podo, and for security the Podo needs to be physically on top of your phone when creating a first trusted connection.

We’ll continue to take users’ feedback so everyone can have fun and be comfortable with Podo!

Last updated: September 12, 2016 10:54

What is the maximum range between my phone and Podo?

Bluetooth range, about 10 meters or 30 feet unobstructed.

Last updated: September 12, 2016 10:54

What's different between this and the last year's version of Podo?

All the numerous upgrades are listed throughout our campaign page! We did remove some things however:

•There is no more LED flash •There is no more magnet in the back flap •There is no rubber plug for the micro-USB port

Also, the new software features (touchless start-up, shooting modes, multiple connections) are not compatible with old version of Podos. These are new features for this generation only.

Last updated: September 12, 2016 10:54

How do multiple Podos sync and what can I do with more than one?

Your phone can connect up to 6 Podos simultaneously with Bluetooth low energy, so the phone can send them all one signal at the same time to capture a photo. You can also switch between live video feeds between them on your phone, if you want to check the different perspectives and make sure they’re positioned correctly. One application is setting them in a ring to shoot inwardly at a scene from all angles. Or, you can set them in a ring together and shoot outwards for a panorama style photo! You can stitch these photos with software on your computer. Or, if you have a party or event, you can set them up on the walls around the room and have them do a time lapse together, for a candid way to document what goes on. Last updated: Thu, Sep 15 2016 2:46 pm EDT

Does Podo come in other colors?

This generation Podo comes in only Podo Blue. The other colors are from last year’s model. Last updated: Mon, Sep 12 2016 1:11 pm EDT

Can I connect Podo to my PC to transfer photos/videos?

Yes! When Podo is plugged into a computer it acts like a normal USB drive. You can transfer files, delete them, or even just use it to carry other files around. Last updated: Tue, Sep 27 2016 1:56 pm EDT

Is Podo waterproof?

No, you cannot submerge Podo. However, it should be resistant to splashes while the back flap is closed. UPDATE: we now have a waterproof case available as a stretch goal! Last updated: Tue, Sep 27 2016 1:56 pm EDT

Do I have to replace the sticky pad after use?

No, you can simply wipe the pad with water to clean it! Please keep the pad away from wet paint, glue, or any other substance that will seriously gum it up that can’t be wiped away with water. However, we have had luck using rubbing alcohol to clean up the pad. Last updated: Mon, Sep 12 2016 1:54 pm EDT

Where can Podo stick?

The smoother, the better! However, Podo sticks to things as rough as rough concrete, tree bark, all sorts of things! Sticking it around is part of the fun :) Last updated: Mon, Sep 12 2016 1:54 pm EDT

How long does one battery charge last for?

Podo should last up to 1,000 photos on one charge, depending on how much you use the live preview in between. Podo can also sleep for about 2 weeks in between charges in low energy mode. For video, it can record about 1.5 hours from a full charge. Last updated: Wed, Sep 28 2016 2:33 pm EDT

How long can I record video for? Time lapse?

At 720p at 30fps, 8GB of memory can hold around an hour of video. At 480p, it can record around 2 hours at which point you’d need to plug Podo in so the battery doesn’t run out. From our comments section: 1) Minimum lapse interval is 4 seconds. If the Podo is shooting this quickly, it is not shutting off so battery life will be as if it is recording constantly–1.5 hours or 1,000 photos. 2) If the interval is longer and allows the Podo to sleep, say every 1 hour, Podo should shoot for around 5-7 days. 3) If you plug Podo into a power source while you do time lapse, there will be no battery life limit. In this case, the 8GB storage will be the factor, and will hold maybe 5,000 5MP photos to be safe, but possibly more like 7,000. Last updated: Wed, Sep 28 2016 2:33 pm EDT

Can I use Podo while it’s plugged into a power source?

Yes! Although if you plug it into a PC and it’s acting as a USB drive, you must eject the drive first or unplug it. If you plug it into a wall or portable charger, it will work just like it’s running on a battery. It will not damage the battery or Podo in any way. Last updated: Thu, Sep 15 2016 2:15 pm EDT

How do I enter my shipping address/Choose my accessories?

We will send a survey after the campaign concludes that will collect this information. For now, to add accessories simply $5 per item to your pledge amount, and you can choose which ones you’d like later. Last updated: Mon, Sep 12 2016 1:54 pm EDT

Does Podo ship to my country?

Yes! We ship world wide. However, there may be additional VAT or duties you may need to pay when Podo arrives. We do not charge you for this or handle this for you. Last updated: Mon, Sep 12 2016 1:54 pm EDT

Can I add to my pledge amount to order more early bird or Christmas delivery Podos?

I’m sorry but you cannot add Podos by adding to your pledge, and the Early Bird reward level price is one per customer! Even if you order two Early Birds to the same address with different accounts, each will incur it’s own shipping charge as they are handled as separate orders. To elaborate further, here is an abridged response we gave to a curious backer: We don’t allow this because we have a set amount of units we already ordered from the factory for Christmas (which was as many as we could afford). If backers adjust their pledges arbitrarily within the levels, we will not be able to track and limit the inventory, and we may be stuck in a position where people expect more units before Christmas than we are able to deliver. Our option at this point is to rush a larger order with the factory and open up new pledge levels, but until we raise a larger amount we won’t have the cash for that payment. If the campaign continues to grow, we will announce it as a stretch goal! Last updated: Sat, Sep 24 2016 1:25 pm EDT

Do you accept returns?

Every pledge is critical for the project to succeed, so we cannot afford refunds like a traditional store. However, if you encounter manufacturing defects with your Podo, we will replace or repair it for free under our 6 month warranty. Thank you for your understanding. Last updated: Mon, Sep 12 2016 1:54 pm EDT

Does Podo support live streaming?

No, Podo does not integrate with live streaming platforms. The live preview is more for setting up the shot rather than broadcasting, and it is a limitation of Bluetooth connection speeds rather than our software. Last updated: Mon, Sep 12 2016 2:29 pm EDT

Will Podo be used as a spy device?

Unfortunately bad people are out there, but we made design choices that make it difficult for Podo to be abused, especially compared to the spy cameras that already exist out there. The LEDs always stay on and indicate recording, the device is brightly colored and conspicuously shaped, and it works in Bluetooth range so the operator needs to be there. Only trusted phones can connect to Podo, and for security the Podo needs to be physically on top of your phone when creating a first trusted connection. We’ll continue to take users’ feedback so everyone can have fun and be comfortable with Podo! Last updated: Mon, Sep 12 2016 1:54 pm EDT

What is the maximum range between my phone and Podo?

Bluetooth range, about 10 meters or 30 feet unobstructed. Last updated: Mon, Sep 12 2016 1:54 pm EDT

What’s different between this and the last year’s version of Podo?

All the numerous upgrades are listed throughout our campaign page! We did remove some things however: •There is no more LED flash •There is no more magnet in the back flap •There is no rubber plug for the micro-USB port Also, the new software features (touchless start-up, shooting modes, multiple connections) are not compatible with old version of Podos. These are new features for this generation only. Last updated: Mon, Sep 12 2016 1:54 pm EDT

I’d like to place a bulk order of a custom amount. How can I contact you?

Please email Jae at [email protected]. Last updated: Mon, Sep 12 2016 1:54 pm EDT

I love Podo!

We love you too! Last updated: Mon, Sep 12 2016 1:54 pm EDT

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: March 2017

Last Updated At: 02/21/17
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